Collision repair shop software features
PartsPilot AI focuses on the part of the job that holds cars up most often: parts. Here is everything the software does today.
Parts order tracking
- Record every part with RO number, vehicle, supplier, part number, cost and ETA
- Statuses for ordered, shipped, backordered, received and more
- Search, sort and filter across all open and past orders
- Supplier list built from your orders
Daily priority
- Overdue, backordered and missing-ETA parts ranked first
- A dashboard with counts of what needs attention today
Supplier follow-ups
- Template follow-up messages on every plan
- AI-drafted follow-ups in friendly, firm or urgent tones (Pro and Enterprise)
- You review and copy every draft — nothing is sent automatically
Invoicing and payments
- Create invoices from parts orders or from scratch
- Line discounts, tax, tax-exempt customers and fees, calculated to the cent
- Professional PDF to download, print or email from your own email app
- Record partial payments and track balances; void with a full record
Spreadsheet import and export
- Import parts orders from CSV with column matching, preview and duplicate checks
- Export orders and invoices to CSV
Team and security
- Owner and staff roles, with owner-only actions enforced in the database
- Each shop sees only its own data
- One subscription per shop covers the whole team
What PartsPilot AI doesn't do
PartsPilot AI is not an estimating system and is not connected to CCC ONE or supplier ordering portals. It does not track stock on shelves. You enter orders yourself or import a spreadsheet. See pricing for what each plan includes, including features marked as planned.